purchaser service agent from your “know-how”/World-wide-web workforce named lisa really HUNG UP on me when i was conversing. i’ve in no way had such a lousy experience ahead of. she was really impolite right before hanging up.
I felt compelled to state that I can now not fly along with you, as you proceed to treat individuals without respect. The most up-to-date, the service Puppy concern. What's wrong with your training? Whatsoever it's, I simply cannot fly with a business that cannot effectively coach its personnel. Superior bye!
I are actually trying to get a reaction from a person in consumer service, Marjorie Nir, I used to be awarded 2 X $200 voucher however the “Simply click here ” button only requires me back again to your AA Internet site.
Obtain troubles getting in contact with AA reservation by telephone, its constantly busy and unattainable to talk to the reservation workers, when contacted. Would prefer to speak by e mail, you should give me an e-mail handle of Ecuador Reservation Section. Quite a few many thanks.
Undeniably think that which you mentioned. Your preferred reason seemed to be on the net The only variable to recollect of. I say to you, I certainly get annoyed concurrently as other people think about fears they plainly never identify about.
I've manufactured 3 makes an attempt to Get in touch with client service by way of e-mail about a recent Intercontinental flight in which I'd issues with don't just the popular seats that i did not acquire, however the Terrible client service through which my sister And that i obtained. She was discriminated towards for remaining to large being served meals as the tray couldn’t occur down Therefore the flight attendant explained he couldn’t feed her. Even though there have been open seats, and we might have been far better accommodated, instead we were set near the windows and caught there with toddlers.
My husband and I were being booked for honeymoon to NYC on Nov nine, 2015. File locator: VDEURG. Over the day we were to go away, Our flight #4378 was cancelled due to no crew. We ended up booked for later on flight #5738, costing us a fifty percent day of vacation. The SECOND flight was then cancelled due to servicing issue. Numerous alternatives have been presented but very little that may get us to NYC n the 9th. We experienced garanteed reservations at Hampton Inn, Times Sq. at $317 an evening which were non-refundable as it had been fewer than 24 hrs. We ere supplied a flight to Dallas that may get us out of Pensacola late but provided that we drove one hour away to Fort Walton Beach front airport. We took it, obtained in late and remaining immediately after 4 hrs snooze the following day. That Charge us yet another $177.00 in lodge service fees. My partner’s luggage under no circumstances arrived in Dallas as we ended up promised it would- mine took around an hour to locate because it was not over the carousel with the rest of the flights luggage, We obtained into NYC on a daily basis soon after our honeymoon was to start, with many worry and price.
Looking through the article in Yahoo! about a AA rep crafting “deaf and dumb” on their baggage is impolite and they ought to have a lot more than a pretend apology. you just lost a consumer.
Up coming, we would want to reassure you that we value all suggestions. We happily share compliments with the staff who receive them. You should rest assured that we may also be devoted to answering each and every complaint we click here now get, plus a consultant from our Section will get again to you as quickly as possible.
I been given a lodge to the night time, but I have to check out at 12 midday, and my flight won't go away till11:30pm. Now I've 12 several hours where I am trapped in LA with none motive being here.
Having just finished (3/eighteen) a flight from Miami Airport to Philadelphia, we observed the service during the Miami Airport because of the American Airline men and women was not per productive or Experienced service. We were given incorrect directions to our Check out-in place, on the other hand after we had for getting in line for a protection Check out. We have been sent to the wrong site for that operate.
You should check into this so other passengers received’t hold the similar experience…..I would really like a reply from you also..
Me and my wife needed to encounter a routine maintenance issue with the airport, flying from JFK to MIA (AA2299),because of which we had to change the flight .Immediately after explaining the issue towards the purple jacket AA employee, the flight was altered, and we have been certain to be seated within the firstclass as we had been designed to on the original flight (my spouse is intensely pregnant).
Undoubtedly the worst traveling working experience I've ever experienced on the domestic flight! Late stry for no apparent reason and took 40 mins to acquire to terminal. Then A different 40 to receive luggage. Awful.